A calm, light-filled salon in the heart of Hornchurch, where we take the time to listen first and then create colour and cuts made to suit your hair, your routine and you.
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Hornchurch · est. RM11
We opened Crmaesthetics with one belief: great hair should feel effortless long after you leave the chair. Every appointment begins with a proper conversation, because the best colour and the right cut start with understanding your hair, your lifestyle and what makes you feel most yourself.
Our Hornchurch studio is calm, light and unhurried. We work with premium colour and care, take the time to get it right, and look after the health of your hair at every step. Whether it is your first visit or your fiftieth, you are in good hands.
Prices are a guide — your final price is confirmed at your consultation, as it depends on hair length, thickness and the result you're after.
For any first colour appointment we recommend a quick consultation so we can understand your hair, discuss the result you'd like and book the right amount of time. It's complimentary and can often be done at the start of your visit.
Our menu prices are a starting guide. Colour and cutting prices can vary with hair length, thickness and the amount of product needed — your stylist will always confirm the price with you before any work begins.
Yes — there is on-street parking close to the salon on and around Harrow Drive, with easy access for Hornchurch and the surrounding RM11 area.
For colour services we ask new clients to complete a simple skin patch test at least 48 hours before the appointment. We'll let you know when you book so it's all arranged in good time.
Tell us a little about what you're after and we'll be in touch to find the right time. Prefer to talk it through? Give us a call — we're happy to help.
This policy explains how Crmaesthetics Ltd collects and handles your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Crmaesthetics Ltd · Company No. 17226049 · 86 Harrow Drive, Hornchurch, RM11 1NX · [email protected]
When you use our contact form we collect your name, email address and the message you send us. We do not collect any other personal data and we do not use any third-party analytics, tracking, or advertising tools on this website.
We process your data on the basis of legitimate interests (UK GDPR Art. 6(1)(f)) — specifically, to respond to your enquiry and arrange your appointment. Where you have given explicit consent via the cookie notice, we also process a single functional cookie on that basis (Art. 6(1)(a)).
We use your contact details solely to respond to your enquiry and arrange your salon appointment. We never sell, rent, or share your data with third parties for marketing purposes.
We retain enquiry data for up to 12 months from your last contact with us, after which it is securely deleted. If you become a client, we may retain appointment records for up to 3 years for legitimate business and tax purposes.
You have the right to: access your data · rectify inaccurate data · erase your data · restrict processing · object to processing based on legitimate interests · data portability. To exercise any of these rights, email us at [email protected]. We will respond within one calendar month.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK supervisory authority for data protection. Visit ico.org.uk or call 0303 123 1113.
We use a single functional cookie to remember that you have accepted this notice. It contains no personal identifiers and is not shared with any third party. No tracking, advertising, or analytics cookies are used.
Last updated: June 2026.
Crmaesthetics Ltd · Company No. 17226049 · Registered in England & Wales · 86 Harrow Drive, Hornchurch, RM11 1NX · [email protected] · 07454 739 559
We provide hairdressing and colour services delivered in our salon at 86 Harrow Drive, Hornchurch, RM11 1NX. Services include cutting, blow-drying, highlights, balayage, bespoke colour and in-salon hair treatments. All services are performed in person at our premises.
Appointments are arranged via our contact form or by telephone. We will contact you within one business day to confirm availability and agree a date and time. Services are delivered at our salon on the agreed appointment date. No payment is taken on this website.
Menu prices are a guide and are confirmed at your consultation. Final prices may vary with hair length, thickness and the result requested. Payment is made in the salon after your appointment is completed, in GBP. We do not take advance deposits unless explicitly agreed in writing.
We ask that you give us at least 24 hours' notice if you need to cancel or reschedule. Cancellations made less than 24 hours before your appointment may be subject to a cancellation fee of up to 50% of the booked service value, at our discretion. No-shows without notice may be charged in full for the missed appointment.
If you are dissatisfied with a service, please contact us at [email protected] or call 07454 739 559 within 7 days of your appointment and we will arrange a complimentary adjustment at the earliest convenience. Refunds in lieu of a corrective service are considered on a case-by-case basis. Refunds are not offered for services correctly performed in accordance with the agreed brief.
A skin patch test is required at least 48 hours before any first colour appointment. By booking a colour service you confirm that a patch test has been arranged or that you have informed us of any known sensitivities. We reserve the right to decline to perform a colour service if no patch test has been conducted.
Our services are provided with reasonable care and skill in accordance with the Consumer Rights Act 2015. Nothing in these terms affects your statutory rights as a consumer.
If anything is not right, please contact us at [email protected] in the first instance and we will do our best to resolve the matter promptly. If a dispute cannot be resolved informally, it may be referred to an independent mediator by mutual agreement.
These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
Last updated: June 2026.
